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Weights of Product Variance

Each item will vary in shape, size and weight slightly, however it should be within a 10% variance of the advertised weight (+/-) if the product is more than 10% under the advertised weight then please contact us within 24 hours of receiving your delivery and we will refund the difference to your account.  Please note that frozen products will naturally lose weight when they are defrosted.

Delivery Charges

Our products prices do not include delivery, we use an external logistics company to deliver our chilled and frozen products to your home, office or restaurant. Our standard sized box which will accommodate a full primal and up to 10kg in weight costs AU$ 15 per delivery. A full case of chilled or frozen product will be in a larger box and will cost HK$ 20 per delivery. The delivery charge will automatically be charged to your bill.


Delivery Procedure & Order Cut Off Time

    • Place your order before 12 noon for next day delivery
    • We do not deliver on Sundays or Public holidays. If you place an order after 12 noon on a Saturday then your shipment will be delivered on the Tuesday
    • Select your preferred time slot and make a note of this in the remarks section at checkout
    • 08:00-12:00
    • Check to make sure that we deliver to your location. At present we only deliver within a 15 KM radius of the  Central Business District
    • The driver will also call you before they make the delivery
  • If you are unable to accept the delivery the driver will return the order to their warehouse and deliver the next day. Charges may be incurred.